Frequently Asked Questions

Lots of questions to ask before you visit us? Then take a look here and hopefully we can put your mind at rest or inform you so you plan your day. Maybe its just facts about the Cable Cars well the answers are here.

• Can dogs come into the site or go on the cable cars? Dogs are permitted in the following areas on a lead:
  1. On the Cable Cars
  2. In the grounds of the Hilltop Park
  
  Dogs are not allowed in the following areas:
  1. In the caves
  2. In any of the buildings at the Heights of Abraham
  3. In any of the play areas
• Do we need special clothes and footwear for the Caverns? The caves are a constant 10^oC so a jumper is advisable. There are good pathways and steps throughout the caverns, however sensible sturdy shoes are advisable, and no high heels!
• Where can I park? The Heights of Abraham does not have its own car park, however there are 4 PAY & DISPLAY car parks in Matlock Bath operated by the Derbyshire Dales District Council giving a capacity of 670 car parking spaces. The nearest one to the Cable Car base station is the Matlock Bath Railway Car Park, which also has coach parking and is only a couple of hundred yards away.
• Does the price of the ticket include entrance down the caverns? Your Cable Car ticket includes your return journey and both caverns.
• How long should I allow for the visit? The average visit is between 3 & 5 hours.
• How often are the cavern tours? Tours run between every 15 mins to every hour depending on the time of year. Call 01629 582365 ext 220 for details.
• Is there any local accommodation? For local accommodation details please follow the Accommodation link in the main menu to your left.
• Can we take pushchairs into the Caves? No, the natural formation of the caverns is such that they are not suitable for pushchairs. Pushchairs can be left in the Great Masson Pavilion and collected on your return.